CAREERS

Rio Creek True Value

We are looking for a Retail Sales Representative to act as our primary contact, provide excellent customer service and help meet sales quotas for our business. Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role. Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store’s profitability.

Responsibilities

• Greet and direct customers
• Provide accurate information (e.g. product features, pricing and after-sales services)
• Answer customers’ questions about specific products/services
• Conduct price and feature comparisons to facilitate purchasing
• Cross-sell products
• Ensure racks are fully stocked
• Manage returns of merchandise
• Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
• Inform customers about discounts and special offers
• Provide customer feedback to the Store Manager
• Stay up-to-date with new products/services

Qualifications

• Proven work experience as a Retail Sales Representative, Sales Associate or similar role
• Understanding of the retail sales process
• Familiarity with consumer behavior principles
• Knowledge of inventory stocking procedures with forklift experience
• Basic math skills
• Excellent communication skills
• Ability to perform in fast-paced environments
• Flexibility to work various shifts

 

 

 

 

Algoma True Value

We are looking for a Retail Sales Representative to act as our primary contact, provide excellent customer service and help meet sales quotas for our business. Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role. Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store’s profitability.

Responsibilities

• Greet and direct customers
• Provide accurate information (e.g. product features, pricing and after-sales services)
• Answer customers’ questions about specific products/services
• Conduct price and feature comparisons to facilitate purchasing
• Cross-sell products
• Ensure racks are fully stocked
• Manage returns of merchandise
• Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
• Inform customers about discounts and special offers
• Provide customer feedback to the Store Manager
• Stay up-to-date with new products/services

Qualifications

• Proven work experience as a Retail Sales Representative, Sales Associate or similar role
• Understanding of the retail sales process
• Familiarity with consumer behavior principles
• Knowledge of inventory stocking procedures with forklift experience
• Basic math skills
• Excellent communication skills
• Ability to perform in fast-paced environments
• Flexibility to work various shifts

 

Agronomy Division Manager

As part of our strong agricultural area, we are uniquely positioned to address the challenges and seize
the opportunities of a growing agricultural community. We strive to match people that share our
passion for agriculture with sustainable careers in the communities in which our member owners
operate.

SUMMARY:
The Agronomy Division Manager is responsible for the establishment and daily execution of all the divisions
operational functions and goals. These duties include being a team leader for all of the division staff and the
direct supervision of all personnel at the division. In addition to leading the team, this position is expected to
maintain sales responsibility by providing a consistent high level customer service for customer satisfaction.
This position will focus on specific large critical existing accounts for expanded company-wide sales growth.
This position will also explore new accounts and will establish business with these accounts for development
of a long-term business partner relationship. The Agronomy Manager is expected to act
as a promoter of Door County Cooperative Agronomy in all customer and employee interactions as well as
demonstrating a high quality of work in all tasks performed.

PRIMARY JOB EXPECTATIONS:
Basic requirements for employment at Door County Cooperative are: Positive attitude, initiative, strong
work ethic, cooperation, team support, integrity, and tact with fellow employees and customers.

Operations:
• Establishment and monitoring of division operational goals.
• Responsible for division expenses and profitability on a monthly basis.
• Co-ordinate labor activities with the agronomy team.
• Responsible for monitoring inventories of all products and ordering appropriate inputs.
• Have a working knowledge of blending and mapping software.
• Primary company contact for all crop protection manufacturers and distributors at location.
• Co-ordinate and implement the purchase of required crop protection products with CPP Management
for location.
• Establish division work hours depending on seasonal demands.

Administrative:
• Completion and weekly submission of purchase records to Accounts payable.
• Responsible for submission of accurate information for billing of all agronomy products.
• All interviewing and hiring will be done by the Agronomy Manager and submitted to HR with
prior approval from senior management.
• Administer and approve all personal requests for vacation and time off.

Sales:
• Keep senior management informed of situations that may have a negative impact on a customer’s
financial stability.
• Identify specific large existing key accounts to grow Door County Cooperatives share and develop a
more long-term sustainable business partnership.
• Identify a select core group of prospect accounts to develop as we address the changing producer
demographics.
• Be aware of and take appropriate action on a customer’s past due status and follow direction on future
sales activities.
• Work in conjunction with peer division managers to increase individual customer share of
business as well as gain new accounts.
• Responsible for maintaining and increasing the sales of crop inputs and related products to established
customers.
• Identify and prioritize potential new accounts and work to secure their business through identification of
appropriate opportunities.
• Identify and respond to the customer needs your competitor is overlooking.
• For the top 20 accounts identify what communication style they are in to better prepare for sales calls.
Communicate bi-weekly. Direct planned sales call monthly.
• Use of provided computer software for field mapping, crop planning and record keeping of customers
operations.
• Demonstrate frequent use of organizational skills to plan and prioritize daily activities
• Maintain records of prospect call activities and targeting plans.
• Provide divisions personnel with concise directions and communications to insure smooth efficient
customer service and avoid costly errors.
• Accessible to customers and fellow employees as needed to ensure outstanding customer service.

Supervisory:
• Employee meetings will be held, preferably on Monday mornings, to update and inform location
personnel on weekly activities for the division.
• This individual will carry out supervisory responsibilities in accordance with company policies
including training employees, assigning and directing work, as well as addressing complaints both
internal and external.
• The company philosophy of teach, reward and correct will be implemented in daily activities and in
performance evaluations and developmental activities.
• Annual Reviews will be performed for all direct reports detailing specific accomplishments towards
goals and a plan developed for continued job development.
• A mid-year review will be conducted with all direct reports to give feedback and solicit input on
status of Job Expectations. This process will not be as detailed as the annual review but will be used
as a guide to individual progress.
• Direct reports include: Plant Operator, Professional Applicators, and Administrative Assistant.
• Oversee Agronomy Sales Specialist(s) assigned to the division.

SKILLS & COMPETENCIES NEEDED FOR THE POSITION:
Including education and/or work experience, physical demands and work environment.
• Preferred, but not required, is a Bachelor’s Degree with three years’ experience and CCA certification.
• A valid driver’s license and a clean driving record are required.
• Travel between Door County Cooperative offices, customers, and vendors will be required.
• Be able to motivate others and make decisions affecting the operation of the division on a routine basis.
• Must be able to communicate both verbally and in written form clearly and be able to work with
numbers.
• Computer skills adequate to operate applicable business software and communicate electronically.
• A working knowledge of products and services is required.
• Ability to troubleshoot equipment and repair as necessary.
• Hours are Monday through Friday with Saturday and Sunday mornings (based on demand,
seasonally) shared with other leadership team members.
• Ability to lift 60 pounds.
• Wisconsin Commercial Pesticide Operators License preferred.
• Class A CDL or the ability to attain CDL A is preferred.
• Reside within commuting distance from the Division.

QUALITIES OF THE IDEAL CANDIDATE:
• Develop new accounts and assist in planning to secure their business.
• Development of direct reports both in their current job function as well as development of selected
individuals for promotion within Door County Cooperative.
• Develop new programs and systems that bring value to existing large key growers which result in new
income streams to Door County Cooperative.
• Improve efficiencies at the division which bring additional revenue, and improve overall operations at
the division.

BENEFITS:
Door County Cooperative offers a full benefit package that includes Health, Dental, Vision Reimbursement
And Life Insurance, along with 401k w/employer match per pay period, profit sharing and employee discount
at all Door County Cooperative Divisions.